Terms and Conditions
Last updated: August 2025
Welcome to ViralMax.ng (“we,” “our,” “us”). By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Eligibility
1.1. Our services are strictly available to individuals who are 18 years of age or older.
1.2. By using our platform, you represent and warrant that you are at least 18 years old. We do not knowingly provide services to minors.
2. Services Provided
2.1. ViralMax.ng is a Social Media Marketing (SMM) platform providing digital marketing services such as followers, likes, views, and engagement tools.
2.2. Our services are for marketing and promotional purposes only. We are not affiliated with any social media platform (including but not limited to Facebook, Instagram, X/Twitter, YouTube, TikTok).
2.3. We reserve the right to refuse service to any individual or business at our sole discretion.
3. User Responsibilities
3.1. You agree not to misuse, resell, or exploit our services for unlawful purposes.
3.2. You are fully responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
3.3. You must ensure that your use of our services complies with all applicable Nigerian laws and the terms of each respective social media platform.
3.4. You agree not to open disputes, chargebacks, or reports without first contacting us. Any attempt to report transactions directly to banks, payment providers, or gateways without engaging us will be treated as a breach of these Terms.
4. Payments and Refunds
4.1. All payments must be made in full before services are delivered.
4.2. Payments are non-refundable unless otherwise explicitly stated.
4.3. Refunds, if granted, are issued solely at our discretion and only in cases where orders cannot be completed.
4.4. Unauthorized chargebacks or payment disputes will result in immediate account suspension and possible legal action.
5. Order Fulfillment
5.1. Delivery times are estimates and may vary depending on platform activity and third-party systems.
5.2. ViralMax.ng does not guarantee continuous availability of followers, likes, views, or other engagement metrics.
5.3. Once an order is placed and confirmed, it cannot be canceled or reversed.
6. Prohibited Uses
6.1. You may not use our services for:
- Illegal activities
- Spamming, harassment, or abusive behavior
- Fraudulent promotions
- Political manipulation or propaganda
- Activities that violate Nigerian law or social media platform policies
6.2. Any misuse may result in termination of your account and denial of future services.
7. Limitation of Liability
7.1. ViralMax.ng shall not be held liable for:
- Suspension, bans, or penalties imposed by social media platforms
- Loss of data, profits, or reputation
- Delays in order processing due to third-party issues
7.2. Our liability shall not exceed the amount you paid for the service in question.
8. Privacy and Data Protection
8.1. We collect minimal information necessary to process your orders, such as name, email, and payment details.
8.2. We do not sell, rent, or trade your personal information to third parties.
8.3. All data is stored securely and used only for operational purposes.
8.4. By using our services, you consent to our data practices as described in this Policy.
9. Dispute Resolution
9.1. In the event of any issue, you agree to first contact our support team for resolution.
9.2. Formal complaints may only be escalated after all reasonable attempts at resolution have been made.
9.3. Any disputes shall be governed by the laws of the Federal Republic of Nigeria.
10. Termination
10.1. We may suspend or terminate your account at any time for violations of these Terms.
10.2. You may stop using our services at any time, but outstanding obligations (including payments) will remain enforceable.
11. Governing Law
These Terms and Conditions shall be governed by and construed under the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.
Privacy Policy
1. Information We Collect
- Personal details such as email address, name, and payment method
- Order history and transactional records
- Technical data such as IP addresses and device details
2. How We Use Information
- To process and fulfill your orders
- To provide customer support
- To improve our services
- To prevent fraud and misuse
3. Data Retention
We retain information only as long as necessary to provide our services and comply with Nigerian law.
4. Cookies
Our website may use cookies to enhance user experience and track service usage.
5. Third-Party Services
Payments may be processed via secure third-party gateways. We are not responsible for their data handling practices.
6. Security
We use reasonable security measures to protect your personal data. However, we cannot guarantee 100% security due to the nature of online transactions.
7. Your Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate information
- Request deletion of your data, subject to legal obligations
Final Note:
By using ViralMax.ng, you agree to these Terms & Conditions and Privacy Policy. If you do not agree, please refrain from using our services.